Privacy and access
Private planning access for you and your DJ
Your client portal exists to exchange event-planning information with the DJ managing your event. Public couples pages can explain the system, but your private event details only belong inside authenticated portal access.
Public pages do not expose your event
The couples website and public Couples Concierge do not know your private event record. Event-specific questions require your secure portal.
Your DJ controls the event workspace
Your DJ creates and manages the event record and portal invitation. The planning information you submit is used to prepare and run your event.
Use the official access flow
If a magic link expires or you cannot find your invite, use Access Your Portal to recover the correct client access path rather than sharing credentials.
Sensitive questions still belong with your DJ
Contract changes, refunds, payment disputes and major last-minute production decisions should be handled directly with your DJ.
Putting it into practice
How this fits into a real wedding-planning workflow
Couples rarely make every event decision in one sitting. Music changes after a family conversation, a photographer suggests moving portraits, the venue adjusts dinner timing, and a parent remembers a tradition that suddenly needs a song and an announcement. That is why a useful client portal should support gradual planning rather than forcing you to finish one giant form and hope nothing changes. The best way to use this part of GigOps is to add the decisions you know now, return as new information becomes available, and treat the portal as the shared working version of the plan.
For this guide, focus first on public pages do not expose your event and your dj controls the event workspace. Those choices tend to influence the rest of the event and give your DJ useful context early. Then work through use the official access flow and sensitive questions still belong with your dj as the event gets closer. If a decision is still uncertain, it is better to leave a clear note than to enter a guess that someone later mistakes for a final answer.
A practical example is a couple planning a Saturday wedding with a ceremony, cocktail hour and reception. They might confirm ceremony songs months in advance, add first-dance and parent-dance selections later, then update the reception timeline after the venue finalizes dinner service. Their DJ does not need ten separate emails describing those changes. The value of the portal is that the latest planning information remains attached to the event and can be reviewed alongside the rest of the DJ's preparation.
Use the Event Concierge for questions that come up while you are working, but keep major contractual, payment or production decisions between you and your DJ. AI can help explain options and spot missing details; it should not silently make commitments on behalf of either side. The goal is a calmer planning process and a cleaner handoff into event day, with fewer surprises created by outdated documents or details buried in old messages.
Explore more couple planning guides
Ready to use your actual event portal?
Use your invitation or recovery flow to open the private planning workspace connected to your DJ.
Access Your Portal